AI Automation and Integrations
Go beyond message taking with custom business automation.
Some businesses need more than call answering. FibreMax can work with your business to automate common follow up actions after a call, enquiry, or customer request.
Ask us about automationAutomate the follow-up work after every call
FibreMax can automate common follow up actions and repeatable business processes — so your team spends less time on manual admin and nothing slips through the cracks.
Payment requests
Trigger invoices and payment reminders automatically after a call or enquiry.
Customer updates
Keep customer records current and send confirmations without manual data entry.
Collections follow up
Automate structured follow up for overdue accounts on a schedule you control.
Address changes
Capture and push address and detail changes straight into your systems.
Appointment updates
Book, reschedule and confirm appointments and send reminders automatically.
Service requests
Log service requests and route them to the right team the moment they come in.
… and other repeatable business processes tailored to how you work.
Planned and built around your systems
Our development team can work with your business, your software providers, or your local IT team to plan the automation, confirm what is technically possible, and provide a cost estimate for the full integration.
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1
Plan the automation
We map the workflow with your business, software providers, or IT team.
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2
Confirm what’s possible
We validate what is technically possible across your existing tools.
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3
Provide a cost estimate
You get a clear cost estimate for the full integration before any build begins.
Secure API integrations
Where supported, FibreMax can connect your AI Voice Agent to your existing systems using secure API integrations — so data flows automatically between your phone line and the tools you already run.
Designed around your business
Every automation is scoped before work begins. We confirm each of the following before providing a turnkey proposal — so you know exactly what you’re getting.
Ready to automate your follow-up?
Tell us about the processes you want to automate and we’ll scope a turnkey proposal built around your business.
Ask us about automation